North Dakota Bids > Bid Detail
Contact Center as a Service
| Agency: | State Government of North Dakota. |
|---|---|
| Level of Government: | State & Local |
| Category: |
|
| Opps ID: | NBD14722264986839780 |
| Posted Date: | Aug 2, 2023 |
| Due Date: | Sep 7, 2023 |
| Solicitation No: | 112-2417 |
| Source: | To access the bid document, please visit the agency's website at below and click "Recent Solicitations" link. https://apps.nd.gov/csd/spo/se... |
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| Number: | 112-2417 |
| Type: | Request For Proposal |
| Issuing Agency: | Information Technology Department |
| Division: | |
| Title: | Contact Center as a Service |
| Short Description: | The Information Technology Department is soliciting proposals to provide and implement a contact center as a service solution |
| Issued: | 08/02/2023 |
| Status: | Pending Response |
| Closes: | 09/07/2023 03:00 PM CT |
| Questions Due: | 08/09/2023 03:00 PM CT |
| Title | Size | Sort Order | Action |
| Contact Center as a Service | 107 kb | 1 | View |
| Attachment 1-Scope of Work | 46 kb | 2 | View |
| Attachment 2-Cost Proposal | 23 kb | 3 | View |
| Attachment 3-Contract | 101 kb | 4 | View |
| Attachment 4-Statement of Work | 50 kb | 5 | View |
*Any questions regarding this solicitation should be referred to the procurement officer (including problems opening attachments.)
Agency Information
| Procurement Officer: | Brandy Bentley |
| Address: | 4201 Normandy St |
| Bismarck ND 58503- | |
| Telephone: | 701-328-1888 |
| Fax: | 701-328-4545 |
| TTY: | 711 |
| Email: | blbentley@nd.gov |
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